Kroger

I’ve been a loyal Kroger for most of life, and recently started shopping this location because of its proximity to a friend. I appreciate that they have a decent number of checkout lanes (both self-service and associate-assisted) open so that lines move quickly. Staff are always friendly and helpful. (I wish the same could be said for ALL central Ohio Kroger stores. Ahem, Polaris Parkway, I’m looking at you. Fix your store.)

Sold us rancid meat, but wouldn’t sell wine to my boyfriend with a valid photo ID, solely because I didn’t have my wallet on me. I am of age, and last I checked, these aren’t the rules. Does this mean that you wouldn’t sell a mother a bottle of wine because she has an underage child with her? Employees were screaming at each other across the produce aisles, and cashiers were rude. Glad this isn’t the Kroger closest to my house, and won’t be shopping here again. Hopefully they take the rest of the rancid meat off their shelves so that no one gets sick.

It’s definitely a mix on poor customer service and great customer service. One day I searched for serval minutes for someone to help me at the hot bar. One employee finally came over but was unsure of what I was asking and sent me away. Even a smile or an acknowledgment would really go a long way at this particular Kroger, where the customer service is sub par compared to ANY other Kroger.

This place employs people from the Linden northern lights Kroger that shut down . Was threatened and harassed by their stock boy one morning then threatened to be trespassed by the cashier manager Linda and the manager on duty . Why was I swore at and threatened? Because at 6am they are supposed to open and at 6:02am, standing In Front of their doors that wouldn’t open , thought they didn’t work and opened them to go in as it’s posted open time , as other customers followed me because it was 6:02 , so did a STOCK boy who proceeded to curse and threaten me!!!! Didn’t like me defending myself verbally so he continued to threaten me ! So as I wanted to call the police on him if he was an employee because personally threatening customers is a no no , the cashier manager threatened to have me trespassed with her managers blessing. Been going there for 20 years and never have I been treated so bad by staff at a business . I manage a store myself and I don’t threaten employees with bodily harm or with the police especially if they are the ones being harassed , I protect my customers !! Arrogant and the store always opens up late . Very hateful in the mornings there . They all stood around protecting their little gangsta boy . STAY AWAY FROM THIS KROGER! It’s Ghetto now . Never did receive a call from the manager either after reporting it to corporate. Gee I wonder why. Male employees threatening woman and petite if that .. the store has gone down hill , go to maxtown rd or sunbury rd Kroger , they are great with customers. Avoid the Schrock rd Kroger

We normally get our cupcakes from Sam’s club because they’re so inexpensive but when we went there this time they were out of cupcakes and weren’t getting any in. Panicked, I called Kroger on Shrock Rd and spoke to a young lady in their bakery. She was awesome. We picked up our cupcakes and they were perfect for our theme! Yummy, inexpensive and adorable! We wanted simple gold and black glitter on them as we added the cupcake toppers. Thank you Kroger Bakery for the awesome job!

I never had problems with this store so I used the bakery for the first time. When I walked up, I was never greeted. I was on a call and looked around for a sec. Once I was ready, I waited about 5 minutes because it looked like she was busy. I finally asked was there anyone to help. She stated she didn't know I was ready because I was on the phone. If she greeted me, she would have known. I asked for 24 cupcakes chocolate and white with Whip cream icing for 6/17/2023. I did not checked until it was time to eat. It was not Whip cream icing and I was highly upset.

I gave one star by force. Apparently, the window only reopens if they’re not busy inside. I’m not wearing a mask and neither are the other customers waiting still at 1:52pm, no one should be obligated to go stand in the inside line when they’ve already been at the walk up waiting since 1:25pm for them to return from lunch. It’s always something here. Either they take days to fill scripts or no one informs you that the particular med isn’t available. I literally hate this pharmacy after being a customer 11 years, so much has changed.